Shipping & Returns

SHIPPING POLICY

EXPECT SHIPPING DELAYS 
Due to COVID-19, carriers (USPS & FEDEX) are experiencing increased delivery times + lags on tracking. If your order hasn’t moved in over a few days or is late, we recommend reaching out to the carrier directly for an update. Unfortunately, there are no refunds for shipping fees.  

 

*WE ARE ONLY SHIPPING TO THE CONTINENTAL U.S. AT THIS TIME*
FREE STANDARD SHIPPING ON US ORDERS OF $150 OR MORE!  COUPON CODE NOT NEEDED

Offer valid for U.S. orders placed at www.poshlime.com

Shipping does not count towards the qualifying amount

No price adjustments on previous purchases. Cannot be combined with any other offers

QUALIFIES FOR STANDARD SHIPPING ONLY.

EXPRESS SHIPPING IS EXCLUDED.

 

PROCESSING TIME

Once your payment is verified and processed it can take 3-5 business days for your order to ship excluding weekends and holidays.  Once your order is shipped, you will receive an email notification with the shipping carrier and tracking number.

Express orders are processed within 1 business day.

We are not responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages.

You can track your package using the supplied tracking number.

*Please Note: The time it takes to receive items includes Processing + Shipping Transit time. For example, choosing a Next Day Shipping service does not guarantee you will receive it the next day after you place your order.

 

HOW MUCH IS SHIPPING? 

7-10 Business Days Standard Shipping $9.95

7-10 Business Days Economy Shipping  $9.95

2-3 Business Days Expedited Shipping  $38.75

 

HOW LONG IS SHIPPING? 

All orders are processed, verified, and shipped within 3-5 business days.

Once your order has been shipped, the estimated time of arrival is:

US Orders:

1. FREE Standard Shipping (7-10 business days)  

2. Standard Shipping (7-10 business days)

3. Expedited Shipping (2-3 business days)

 

HOW DO I TRACK MY ORDER?

When your order has shipped, we will send you a confirmation email that includes your tracking number so that you can follow the progress of your shipment.

 

RETURN POLICY

**NO REFUNDS - NO EXCEPTIONS**

**WE WILL ISSUE ONLY STORE CREDITS**

**STORE CREDITS ARE VALID FOR 6 MONTHS FROM THE DATE OF ISSUANCE**

RETURNS FOR STORE CREDITS MUST MEET THESE REQUIREMENTS:

  • Merchandise must be returned within 5 business days of receipt

  • Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, or soiled, and clothing tags must still be intact. Items must be in a condition suitable for resale

  • Merchandise must have all tags, including any hangtags attached

  • Any merchandise marked "Final Sale" cannot be returned

  • Non-returnable merchandise includes final sale products, champagne collection, formal gowns, swimwear, and bodysuits

  • Shoes must be repacked in their shoe box(es) and placed in a protective box.

  • We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear

  • Customer is responsible for shipping fees to send the order back to Poshlime

  • Shipping fees are not refundable

  • Poshlime diligently inspects all items before shipping; therefore, damaged merchandise is extremely unlikely. Any returned items will be inspected for signs of wear or smoke, and if the item does not match the original condition, the buyer will not receive a store credit

  • Store Credit is valid only at www.poshlime.com

  • Store Credit is valid 6 months after issuance

 

RETURN PROCESSING TIME

  • Upon receipt of your package, your return for a store credit will be processed within 3-4 business days. You will be notified via email once your return has been processed.

 

WHEN MAKING A RETURN:

  • Pack your merchandise securely in the original product packaging, if possible. Please note that all items must be returned in original condition (including all paperwork, parts & accessories) with tags attached.

  • Be sure to include your original invoice with your return. You may want to keep a copy for your records. If you cannot send the invoice, just include your order number, billing name & address, and reason on a piece of paper with your return.

  • Write “Reason for Return” on the back of your invoice.

  • Keep the return tracking number for your return package to monitor delivery status. We are not responsible for lost or stolen packages.

 Please access our Returns Center to request a RMA

http://poshlime.returnscenter.com

 

OUR RETURN ADDRESS IS:

Poshlime

1007 Mansell Road

Suite A #500

Roswell, GA 30076

*Office is not opened to the public*